What is your Refund Policy?
Double B Boots does not accept returns or refund for products unless the product is unworn, damaged, or defective within 14 business days. In the event that you do receive a damaged product due to shipping or weather, we will issue a full credit, refund or send you a replacement.

If you do need to return your boots, please email to begin your return process. All customers are responsible for shipping back their boots. We will exchange your boots for a different size, free of charge and ship them back to you! 

Please download the return / exchange form and ship it back in your shipping box.

(Copy and paste the link into your web browser and it will take you to the return form) 

What should I do if I am missing a product in my package?
Please email with order number and an image of your order and we will get it shipped out.